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Privacy policy

Last updated: 9 September 2026

This policy describes how SAP Angel SA processes personal data in connection with the GetCalls service, in accordance with Regulation (EU) 2016/679 (GDPR) and the Swiss Federal Act on Data Protection (FADP).

1. Data controller

SAP Angel SA, Switzerland — privacy@getcalls.app. For processing carried out on behalf of the customer (their prospects' data), the customer is the controller and SAP Angel SA acts as processor.

2. Data processed

  • Account: name, business email, company, job title, technical identifiers.
  • Content provided: website URL, catalogues, descriptions, outreach instructions.
  • Prospecting data: public business data about prospects (name, role, company, public profile), messages exchanged and interaction history.
  • Usage and billing: technical logs, volumes, payment data handled by our provider (we never store card numbers).

3. Purposes and legal bases

  • Providing the service and performing the contract (Art. 6(1)(b) GDPR).
  • Security, abuse prevention and service improvement (legitimate interest, Art. 6(1)(f)).
  • Marketing communications and non-essential cookies (consent, Art. 6(1)(a)).
  • Accounting and legal obligations (Art. 6(1)(c)).
  • B2B prospecting carried out by the customer: the customer's legitimate interest, under their responsibility.

4. AI content

Submitted content may be processed by language models to generate analyses and message suggestions. Your data is not used to train public models.

5. Recipients and processors

Cloud hosting (EU/Switzerland), AI model providers, payment provider, transactional email and support tools. A detailed list is available on request.

6. Transfers outside the EU/Switzerland

Any transfer to a third country relies on an adequacy decision or on the European Commission's standard contractual clauses, supplemented by the safeguards required under the FADP.

7. Retention periods

  • Account data: duration of the contract, then 12 months.
  • Prospecting data: duration of the contract, deleted within 30 days after termination.
  • Technical logs: 12 months. Accounting records: 10 years (Switzerland).

8. Security

Encryption in transit and at rest, per-customer data separation, access control, logging, backups and regular security reviews.

9. Your rights

Access, rectification, erasure, restriction, objection, portability and withdrawal of consent: privacy@getcalls.app. You may lodge a complaint with your supervisory authority (an EU data protection authority) or with the FDPIC in Switzerland. Prospects may exercise their rights with the sending customer; we forward any request we receive.

10. Cookies

See the dedicated "Cookies" page.